This policy explains which personal data this website processes, why, and what rights you have. I keep it short and specific to what the site actually does.
Who is responsible
Slobodan Dzebo, trading as ESDRepairLab
Sarajevo, Bosnia and Herzegovina
Email: esdrepairlab@gmail.com
My full postal address is in the Impressum. For any question about your data, write to the email address above.
Hosting and server logs
This website is hosted by u-hosting.de in Germany. Every time you open a page, the server automatically records:
- your IP address
- date and time of the request
- the page or file requested and the amount of data sent
- the page you came from (referrer)
- your browser and operating system
I need this to deliver the website and keep it secure, for example to detect attacks. The legal basis is my legitimate interest in a working, secure website (Art. 6(1)(f) GDPR). The logs are kept only as long as needed for these purposes and then deleted.
Contact form and email
When you use the project form, I receive your answers about the project, your name, your email address and anything else you choose to add. The form sends this to my email inbox, which is provided by Google (Gmail), saves a copy in this website’s database so no request gets lost, and sends you a copy of your answers by email. If you write to me by email, I receive the same kind of data.
I use it only to answer you and, if we work together, to prepare and carry out the project. The legal basis is the steps you ask for before a contract and the contract itself (Art. 6(1)(b) GDPR), and otherwise my legitimate interest in answering enquiries (Art. 6(1)(f) GDPR). I delete enquiries once they are settled, unless tax or commercial law requires me to keep them longer.
Cookies and consent
When you first visit, a banner asks which optional services you allow. Your choice is saved in small consent cookies so the banner does not ask again. You can change or withdraw your choice at any time with the “Manage consent” button on every page. Withdrawing does not affect anything processed before.
If you switch between light and dark mode, your browser remembers the choice locally. It is never sent to me.
The Cookie Policy lists every cookie with its purpose and lifetime.
Statistics (Jetpack Stats)
Only if you allow statistics in the banner, this site uses Jetpack Stats by Automattic Inc., USA, to count visits. It records which pages are viewed, the referring page, browser, device type and approximate location derived from your IP address. I use this to see which pages are useful.
The legal basis is your consent (Art. 6(1)(a) GDPR). The data is processed by Automattic in the USA. Automattic is certified under the EU–U.S. Data Privacy Framework, which the European Commission recognises as providing an adequate level of protection.
Images and files from the Jetpack CDN
To load faster, some images and files are delivered through Automattic’s content delivery network (i0.wp.com and c0.wp.com). Your browser connects to these servers, so they receive your IP address and browser details. The legal basis is my legitimate interest in a fast, reliable website (Art. 6(1)(f) GDPR). Automattic is certified under the EU–U.S. Data Privacy Framework.
Fonts and videos
Fonts and videos are stored on this website’s own server. Loading them does not connect you to any other service.
Your rights
You have the right to:
- get a copy of the data I hold about you (Art. 15 GDPR)
- have wrong data corrected (Art. 16)
- have your data deleted (Art. 17)
- have processing restricted (Art. 18)
- receive your data in a common format (Art. 20)
- object to processing based on legitimate interest (Art. 21)
- withdraw consent at any time, with effect for the future (Art. 7(3))
To use any of these rights, email esdrepairlab@gmail.com.
You can also complain to a data protection authority, for example the one in the EU country where you live, or the Personal Data Protection Agency of Bosnia and Herzegovina.
Changes
I update this policy when the website changes. The date at the top shows the latest version.